eBay Holiday Mode: How To Set Holidays On eBay [Pros & Cons] (2023)

Summer is holiday season, but can those who sell on eBay go on holiday on eBay? The answer is yes. eBay offers its sellers such a function. However, you need to be aware of how this will affect your sales account.

So,What is eBay vacation mode?special feature? What is it for? Is it worth?

Well, in this little article, I'm going to explain what it is, the pros and cons of the eBay vacation feature, and how to use eBay vacation settings.

Let's start!

eBay Holiday Mode: How To Set Holidays On eBay [Pros & Cons] (1)

eBay holiday setting

Summer is here and you need a little getaway on a holiday cruise. Well if you are a business owner andSell ​​your products on eBay, then it would be time to put your shop into vacation mode and let your customers know about it.

Before enabling this feature, you need to be familiar with two main features:

  • From the customer perspective:When you put your shop on vacation mode, eBay notifies your customers with a message letting them know that you are currently on vacation"a way". The return date you have set is also displayed.
  • From the seller's point of view:You can hide and block purchases from your fixed price listings. With this setting, you can either hide all your entries or leave them live. This can be useful if you want to avoid a customer trying to buy one of your products when you're not there because you can't fully process the transaction at the moment.

How do I put eBay in vacation mode?

Follow the next steps to list vacations on eBay:

  1. toAccess eBay Holiday Settings,Go to the top left corner of the eBay page screen where you have your account settings:
eBay Holiday Mode: How To Set Holidays On eBay [Pros & Cons] (2)
  1. Click where it says"Account Settings"and go to the sales functions. Click where it says"time out". This will take you to the vacation features where you can set the start of the absence and the date of return.
eBay Holiday Mode: How To Set Holidays On eBay [Pros & Cons] (3)
  1. You can start planning your downtime and theautomatic repliesYou want to give to your customers whenever they try to buy from your eBay store.
eBay Holiday Mode: How To Set Holidays On eBay [Pros & Cons] (4)

Here are two screenshots of what you can edit when you put the eBay store in vacation mode:

(Video) Why I'll NEVER Put My eBay Store on Vacation Mode [Except This Times]

  1. Plan a break.
  2. Automatic replies.
eBay Holiday Mode: How To Set Holidays On eBay [Pros & Cons] (5)
eBay Holiday Mode: How To Set Holidays On eBay [Pros & Cons] (6)

It is important that you set the eBay away message and plan your absence to let your customers know about the situation and avoid problems processing orders.


In any case, we're sure that's what you wantKeep good metrics for your eBay store. So try to stop everything before taking a break from selling on the eBay marketplace.

eBay helps you deal with any issues that may arise while you're away, which is very handy for sellers. However, there are a few things you need to consider when eBay is rejecting sellers.

What you need to know before using eBay Vacation Mode:

eBay Holiday Mode: How To Set Holidays On eBay [Pros & Cons] (7)
  • If you set your shop to Away status, eBay will continue to charge you listing-related fees. In addition, if necessary, your eBay shop subscription must also be maintained(depending on whether you are traveling for a whole month or more)– in other words, eachSubscription Fees.
  • If the store is in vacation mode, everyoneYour entries will not be hidden immediatelyin case you want to hide them. This process can take a few days(in the worst case several days). Also, the same thing happens when you come back and turn off vacation mode. It may take a while for your listings to appear and go live again.
  • If you hide your entries after enabling suggestions for the"One Way"mode, users won't be able to find your items on the search results page or in cross-promotions you might have had before. However, if a user had an item you listed in their cart and that customer wants to purchase the product while you're away, your automated message will pop up immediately to let the customer know that you're not currently taking or processing any orders.
  • Even if your eBay store is paused for a period of time, any auction-style listings you may have will continue as normal.
eBay Holiday Mode: How To Set Holidays On eBay [Pros & Cons] (8)

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(Video) How to Schedule Time Away or Vacation Mode on eBay 2021

When is it appropriate to put your eBay store on vacation mode?

If you have set a processing time2-3 daysand you may have to go"One Way"for a weekend eg. You don't really need to put your eBay store on vacation mode. You can easily print postal labels and upload tracking information for your item sales Friday through Sunday anytime before midnight Monday.

That means even if you're not fully focused on your eBay business all weekend, you're not wasting any time at work.

However,if your processing time is between7-15 Takebecause you areSourcing of products from China, for example. It would be a good idea to put your shop on vacation mode and let your customers know about it beforehand.

Another good reason to put away your business isif you travel for a monthto an all-inclusive vacation in paradise with your loved ones and you know you won't be paying much attention to your ecommerce store.

- That's a given.

eBay Holiday Mode: How To Set Holidays On eBay [Pros & Cons] (9)

Disabling out of office email reply:

Since your listings will still show up as it takes eBay a few days to hide them from search results, it might be a good idea to turn off out-of-office email replies.

  1. Go to the Messages tab in the My eBay section.
  2. Check the "Turn on" box under the Out of Office Email Response section..
  3. Enter the start and end date that represents the time of your out of office email reply sent to customers who ask you.
  4. Be sure to place an appropriate note to reply to your customers who message you.

Here is an example:

eBay Holiday Mode: How To Set Holidays On eBay [Pros & Cons] (10)

— Learn more about the general usage of hereeBay vacation mode.

(Video) How To Put Your EBay Store On Time Away/ Vacation Mode (And What To Do If You Forgot To!)

Disadvantages of putting your eBay in vacation mode:

eBay Holiday Mode: How To Set Holidays On eBay [Pros & Cons] (11)

Create your account or your eBay shop"One Way"Status because you've earned a vacation and want to be transparent with your customers has a downside.

From the customer perspective:

If you're the type of seller who is constantly checking metrics, which you should be, you may find that there is a percentage of users who will be regular customers of your store. These users are customers who are overall happy with the way you processed their orders. However, it could play against you if you put your shop in vacation mode.

Next time, these people will not buy from you again. They will remember that they have already come to your store and it was closed. Every user who buys their items from a certain marketplace is either looking for a quick fix for their needs or is scrolling around looking for options.

So when you're not in-game, the client looks for other options. You see, customer retention is very difficult to achieve on marketplaces as you are competing with a multitude of sellers who may have a much more attractive offer.

From eBay's point of view:

The eBay project Cassini, or in other words the eBay algorithm, hates an inactive seller. When it comes to organic growth,The more active you are, the better for your seller metrics and visibility.


In this article you will learn more about how to grow organicallyeBay SEO strategies for sellers.

Customer service:

When you are an eCommerce store owner, you have to deal with your orders, inventory and of course customer support on a daily basis just like a physical store owner. No matter how long you stay away from your business, being in vacation mode negatively impacts your customer service.

Customers who want their problems resolved as quickly as possible will hate receiving an automated message in response to their request that you are not available at the moment.

If you don't have virtual assistants to help you, it may not be appropriate for your business to be put on vacation mode multiple times a year for an extended period of time.

(Video) How to put your eBay Store on Holiday Vacation Mode | eBay UK - es#64

eBay Holiday Mode: How To Set Holidays On eBay [Pros & Cons] (12)

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The eBay vacation mode feature is absolutely great when you really need to get away from your ecommerce business a bit. Understandable, everyone needs a break.

It will help you hide your offers and stop placing orders as your customers will be notified and overall it is convenient for sellers. However, be wise when using this feature. As previously mentioned, being off eBay isn't the best strategy for keeping up with your sales and growing your business.

It's obvious that you need to be present to keep growing your business. Therefore, only use vacation mode if you consider it absolutely necessary.

Recommended Articles:

  • eBay SEO: Best Practices for More Traffic and Sales
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(Video) eBay Late Holiday Shipments - Here’s What They Are Doing for Sellers


Can you put a holiday message on eBay? ›

Using eBay's holiday settings

eBay allows you to add a message to all of your listings letting buyers know that you're on holiday, and you can choose to put a message on your shop front as well. However, this message is easily missed by customers and doesn't prevent orders being placed.

How do I list holidays on eBay? ›

Turn on holiday mode for your eBay store.

Click there, then just simply “turn on”. Afterwards, select the date of your return and what exactly should happen to your items, but we would simply recommend putting your sales on hold.

Can eBay hold your money indefinitely? ›

Yes they can hold your money, you agreed to this when you accepted their TOS. Could they hold it forever, maybe. There are laws that do not allow the release of funds if fraud was involved. You might want to consult an attorney for guidance.

How do you simplify holiday shopping? ›

How to Simplify the Holidays
  1. Remember what's essential. ...
  2. Limit shopping as much as possible. ...
  3. Talk to your family about alternatives. ...
  4. Make a list of the traditions you love, and that you don't love. ...
  5. Start to let go of the non-essential. ...
  6. Build a simple holiday around what matters to you.
Nov 27, 2018

How do I switch off work during holidays? ›

Five tips for switching off from work during your holiday
  1. Delegate. Always remind yourself that it is your absolute right to take a break from your job and that it is your time now to hand over your tasks to those who work alongside you. ...
  2. Wrap up. ...
  3. Accept the facts. ...
  4. Advance warning. ...
  5. Communicate clearly.
Jun 27, 2022

How much does eBay take from a sale 2022? ›

Starting on March 1, 2022, final value fees for Store sellers will increase 0.3% in most categories. For example, sellers with a Basic and above eBay Store who sell in the Home & Garden category will see an increase from 11.7% to 12.0%, a difference of 0.3%.

Can eBay ban you for life? ›

If you cannot provide eBay, Amazon, or whichever site you are using, with an invoice from one of those authorized dealers, in most cases, you will not be able to sell those items. In some cases, you may even be shut down and or banned for life from using that site.

Why is eBay keeping my money? ›

To help ensure eBay remains a safe place to buy and sell, and to meet our legal and compliance obligations - opens in new window or tab, we sometimes place a hold on funds, for example, if there's an open case or dispute on a transaction, if your buyer reports a problem with the order, if your account is restricted or ...

What is not allowed in eBay messages? ›

Members can send messages to each other through eBay. We encourage open communication between our members but we don't allow our members to use these options to send spam, offers to buy or sell off eBay, threats, profanity, or hate speech.

How do I send a holiday message? ›

Business Holiday Card Messages
  1. Wishing you a Happy Holiday and a joyful New Year. ...
  2. Happy Holidays and warm wishes for 2023!
  3. Wishing you a wonderful holiday season.
  4. Wishing you a bright 2023 from your friends at [company name].
  5. Wishing you a Happy New Year! ...
  6. May this good cheer last throughout the year.
Dec 14, 2022

How do you tell customers you are closed for the holidays? ›

We are writing to remind you that our office will be closed from [X date - X date] for [insert holiday]. We apologize for any inconvenience this may cause. If you need to get into contact with us, please leave us a voicemail at [Phone Number] and we will return your call as soon as our office reopens on [date].

How do you tell a client about holidays? ›

Automated holiday message to customer emails

Hello and thanks for reaching out. We're currently out of office for [Public Holiday] so we might not see your message until [the day after tomorrow]. But, don't worry – your message won't get lost. And we'll get back to you as soon as possible.

How do you write an automatic reply for holiday? ›

Thank you for your email. I'm out of the office for the holidays from [date] until [date]. I'll reply to your email as soon as I can upon my return. If your message is urgent, please contact [insert name /email/phone here].

What not to sell on eBay? ›

Prohibited and restricted items
  • Adults only.
  • Illegal drugs and drug paraphernalia.
  • Embargoed goods.
  • Firearms and accessories.
  • Government items.
  • Hazardous materials.
  • Items encouraging illegal activity.
  • Lockpicking devices.

What gets you banned from eBay? ›

Holds, restrictions, or suspensions are usually placed on accounts for one of the following reasons: You have eBay fees to pay. You need to reimburse eBay for a refund it made to your buyer. You have violated one of eBay's rules or policies.

How do you start an email for the holidays? ›

A simple greeting like, 'Season's Greetings,' or 'Happy Holidays," is appropriate, followed by, 'I hope the season is treating you well. I wanted to thank you for your business this year and wish you and your team a Happy New Year. ' A sign-off of, 'Regards' or 'Best wishes,' is inclusive and business-friendly.


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