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Mercure Welcome Melbourne review
- overview
- Rooms
- Location
- Amenities
- Rules
Object for 3.5 stars
7.8 out of 10 Good
7.8/10 Good
Popular amenities
- Free wifi
- Restaurant
- Air conditioning
- Breakfast available
- business services
- Bar
265 Little Bourke Street, Melbourne, VIC, 3000
Explore the area
- Centrum Melbourne2 minutes walk
- Queen Victoria Market13 minutes walk
- Casino Crown4 minutes drive
- Melbourne, VIC (MEL-Tullamarine)27 minutes drive
room options
About this area
Melbourne
In the entertainment district, Mercure Welcome Melbourne is located in the Melbourne Central Business District, an area of Melbourne with good shopping. Melbourne Central and Queen Victoria Market are well worth a visit if shopping is on your agenda, and those wanting to explore the area's popular attractions can visit SEA LIFE Melbourne. Want to enjoy an event or game? See what's going on at the Rod Laver Arena or the Melbourne Cricket Ground. Take time to explore the area, including a game of golf.
What's nearby
Centrum Melbourne
- 2 minutes walk
Bourke Street Shopping Centre
- 3 minutes walk
Victoria State Library
- 5 minutes walk
Queen Victoria Market
- 13 minutes walk
Casino Crown
- 4 minutes drive
moving
Melbourne Central Station - 6 minutes walk
Flinders Street Station - 9 minutes walk
Melbourne Airport (MEL) - 27 minutes drive
Restaurants
Court Café - 2 minutes walk
Dodee Paidang Swanston Street - 1 minute walk
McDonald's - 2 minutes walk
China Bar - 1 min walk
Tetsujin - 2 minutes walk
About this property
Mercure Welcome to Melbourne
3.5 star hotel close to Crown Casino
Close to Melbourne Central and the Princess Theatre, Mercure Welcome Melbourne offers a coffee shop/coffee shop, dry cleaning/laundry services and car rental services. The hotel's The Louden Kitchen Grill serves local cuisine. Stay connected with free in-room Wi-Fi, while guests can find other amenities such as a bar.
Other benefits include:
- Breakfast (extra charge), express check-out and computer station
- Elevator, tour and ticket assistance and 24-hour front desk
- Concierge services, luggage storage and free newspapers
- Guest reviews say only good things about the breakfast
Features of the room
All 330 rooms offer amenities such as a workspace with a laptop and air conditioning, as well as thoughtful extras such as free Wi-Fi and office chairs. Guest reviews speak well of the comfortable rooms in the facility.
Additional amenities include:
- Pull-out/extra beds (extra charge) and free baby cots
- Bathrooms with showers and hair dryers
- 32 inch LCD TVs with the best channels
- Wardrobes/wardrobes, fridges and coffee/tea makers
languages
English Spanish
Cleaning and safety practices
Improved cleaning agents
Disinfectant is used to clean the facility
Frequently touched surfaces are cleaned and disinfected
Bed linen and towels are washed at 60°C/140°F or higher
Follows ALLSAFE standard cleaning and disinfection practices (Accor Hotels)
Follows industry cleaning and disinfection practices outlined in COVID-19 (WHO) guidelines and COVID-19 (CDC) guidelines
Social distancing
Contactless check-in and check-out
Cashless transactions are available at the property for all charges
Protective covers on major contact areas
Social distancing measures apply
Contactless room service is available
Security measures
Personal protective equipment worn by staff
Temperature control for staff
Hand sanitizer provided
Strict security measures for food services are in place
Possibility to order breakfast in separate packages
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: free wireless and wired internet access
Available in some public areas: free WiFi
Parking i transport
Off-site parking within 300 feet (AUD 24 per night)
Wheelchair parking available
Food and drinks
Takeaway breakfast available for a fee 6.30-10.30 on weekdays and 6.30-11.00 on weekends; AUD 25 for adults and AUD 15 for children
Lounge bar
Cafe/coffee shop
Restaurant
Restaurants on site
Soul Café
Louden Kitchen Grill
Family friendly
Complimentary cot
Fridge in the room
Laundry
Extra bed/extra bed (extra charge)
Comfort
24-hour reception
Free newspapers in the lobby
Laundry
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry services
Cleaning on request
Help with organizing tours and tickets
business services
Computer station
Spa
In-room massages
Availability
For special accessibility requests, please contact the property using the information on the booking confirmation received after booking.
Accessible bathroom available in selected rooms
lost
Handrail near the toilet
Availability in the room
Elevated toilet seat
Roll-in shower available in selected rooms
Wheelchair accessible parking
The route is wheelchair accessible
More
Designated smoking areas
Room equipment
Bedroom
Bedding provided
Complimentary cot
Extra bed/extra bed (extra charge)
Bathroom
Hair dryer
Private bathroom
Only shower
towels
Entertainment
32 in. LCD TV with the best cable channels
Food and drinks
Coffee/tea maker
Refrigerator
Hotel staff
More
Air conditioning (air conditioning)
Connecting rooms available
Desk
Office chair
Iron/ironing board
Laptop workspace
Telephone
Secure
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Rules
Check in
Check-in from 14:00 - anytime
Early check in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18 years old
Check out
Check out before 11:00
Late check out subject to availability
There is a charge for late check out
Express check-out available
Special check-in instructions
Reception staff will greet guests on arrival
Access methods
Reception staff
Animals
Pets not allowed (assistance animals are welcome and are free of charge)
Children and extra beds
Children are welcome
2 children up to 12 years old can stay free of charge when using existing beds in the room of a parent or guardian
Rollaway/extra beds are available for AUD 40.00 per night
Free baby cots are available upon request at the property
Types of real estate payments
Important information
Optional extras
- Takeaway breakfast fee: approximately AUD 25 for adults and AUD 15 for children
- Nearby parking fee: AUD 24 per night (300 meters from the hotel)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: AUD 40.0 per night
- Credit card charges are subject to a surcharge of AUD 1.3
The above list may not be exhaustive. Fees and deposits may not include tax and are subject to change.
You must know
Extra person charges may apply and vary according to property policies
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidentals
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Security features at this facility include a carbon monoxide detector, fire extinguisher, smoke detector, security system, and first aid kit
Please note that cultural norms and guest policies may vary by country and by property; the listed policies are provided by the property
We should mention
Only registered guests are allowed in guest rooms
The property offers interconnecting/adjoining rooms, subject to availability and can be requested by contacting the property on the number provided on the booking confirmation.
The property is also known as
Melbourne Mercure
Welcome
Melbourne Welcome to Mercure
Mercure Melbourne
Welcome
hotel Mercure Welcome
Mercure Welcome Hotel Melbourne
Mercure Welcome to Melbourne
Welcome to Mercury
Welcome to Mercure Melbourne
Accor Welcome to Melbourne
Mercure Welcome Melbourne Hotel Melbourne
Hotel Mercure Welcome Melbourne
Hotel Mercure Welcome Melbourne
Mercure Welcome Melbourne Melbourne
Mercure Welcome Melbourne Hotel Melbourne
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 321 out of 1001 reviews" "
10 - Excellent
321
" "10 - Outstanding 32%
Rating 8 - Good. 398 out of 1001 reviews" "
8 - Good
398
" "8 - Good 40%
Rating 6 - approx. 156 out of 1001 reviews" "
6 - Ok
156
" "6 - OK 16%
Rating 4 - Poor. 90 out of 1001 reviews" "
4 - Weak
90
" "4 - Poor 9%
Rating 2 - Awful. 36 out of 1001 reviews" "
2 - Terrible
36
" "2 - Awful 4%
8,3/10
Cleanliness
8,4/10
Staff and service
7,5/10
Amenities
7,4/10
Terms and equipment of the property
7,6/10
Environmental friendliness
Opinions
8/10 Good
Marta
Traveled with family
16 maja 2023 r
centrally located for transportation
Stayed 5 nights in April 2023
8/10 Good
Mohd Harris
3 maja 2023 r
Stayed 4 nights in April 2023
8/10 Good
Paul
April 30, 2023
Stayed 5 nights in April 2023
8/10 Good
Chong Tat
Traveled with family
April 29, 2023
Liked: Cleanliness, staff and service, conditions and facilities of the property
Central location with amenities available throughout the property. Convenient transportation to all interesting places. Coming back again.
Stayed 3 nights in April 2023
10/10 Excellent
Zakaz, Cherrybrook
Traveled with a partner
April 28, 2023
Liked: Cleanliness, staff and service, amenities, conditions and facilities of the property
Large and value for money
Stayed 3 nights in April 2023
8/10 Good
kelwin
Traveled with a partner
April 28, 2023
Liked: Cleanliness, staff and service, amenities, conditions and facilities of the property
Very helpful staff; good food keeper for breakfast
Stayed 2 nights in April 2023
10/10 Excellent
Nigel, Wattle Grove
Traveled with family
April 26, 2023
Liked: Cleanliness, staff and service, amenities, conditions and facilities of the property
Great location, easy access to the city center and public transport, friendly staff
Stayed 4 nights in April 2023
10/10 Excellent
Jasmine
Traveled with family and young children
April 21, 2023
I liked: staff and service, facilities, conditions and facilities of the property
Great location... Melbourne Central Station, Chinatown, shops within 5 minutes walk! Staff who are more than helpful will make Mercure my place to stay in Melbourne from now on.
Stayed 2 nights in April 2023
8/10 Good
Helena
April 21, 2023
Liked: Cleanliness, staff and service, amenities
Disliked: the conditions and equipment of the property
One elevator was out of order for most of my 6 day stay
Stayed 5 nights in April 2023
4/10 Weak
Rinthida
Traveled with family
April 18, 2023
Liked: Cleanliness, amenities, conditions and facilities of the property
Disliked: staff and service
Great location. Clean room. But the staff managed to double the room service charge. I paid cash on check out and it turned out that they also charged me the same amount on my credit card that I had set aside for a deposit. I've already sent them an email but haven't received a reply yet.
Stayed 3 nights in April 2023